Booking Terms & Conditions

 
 

General

By booking a tour, tasting, or event with Nagu Distillery, you agree to the following terms and conditions.

Age Restrictions

Participants must comply with Finnish alcohol legislation. Alcohol tastings are only available to persons of legal drinking age.

Bookings & Payments

Bookings are confirmed once payment or confirmation has been received.

Cancellation Policy

Cancellations made more than 48 hours before the scheduled event are eligible for a refund or rescheduling.

Cancellations made less than 48 hours before the event are non-refundable.

No-shows are non-refundable.

Changes & Availability

Nagu Distillery reserves the right to change schedules, tour content, guides, or availability if necessary due to operational or safety reasons.

Safety & Conduct

Visitors are expected to behave responsibly during visits and tastings. Intoxicated or disruptive guests may be refused entry without refund.

We reserve the right to refuse service according to Finnish alcohol legislation.

Allergies & Special Requirements

Please inform us in advance of any allergies or special requirements.

Private Events & Group Bookings

Private events and group bookings may be subject to separate terms and conditions.

Liability

Visitors participate at their own risk. Nagu Distillery is not responsible for personal belongings lost or damaged during visits.

Contact

For questions regarding bookings, please contact us via the contact information provided on our website.